Depending on the action needed from you or from Voltaback, your home can have several statuses:
Being set up ⚠️ — Action needed on Voltaback's side. Either our system couldn't automatically read your electricity bill and needs human review, or the document submitted is missing information — our team will reach out.
Pinpoint on the map 🗺️ — Action needed on your side. Your home has been set up and your bill uploaded, but we still need you to pinpoint your exact charging location, since your postal address isn't always exactly at your charging point.
Tracking of your home charging isn't available yet.
Set up ✅ — No action needed. We've retrieved all the information needed to track your home charging.
This doesn't mean we're retrieving your Linky meter's data. Your Linky meter might not end up being connectable, in that case, we use vehicle data only.