From the link https://app.volta-back.com/login, you can reset your password.
If you don't receive the email, there are several possible reasons:
Your fleet manager hasn't created your account on Voltaback yet, feel free to reach out to them.
The email landed in your spam folder.
If you're on your company's network, it's possible our email was blocked by your company. Get in touch with your IT department, and in the meantime, try connecting via 4G.