Unfortunately, in this situation you won't be able to charge your vehicle at home or benefit from the related Voltaback services.
In the meantime, we recommend:
charging your vehicle at a public charging station
or at your company's site
If you'd like to set up home charging, you can contact ChargeGuru, a specialist in installing home charging points in France (go.chargeguru.com/fr-leads-voltaback).
Need help? If you run into an issue, or if a vehicle isn't recognized by our system, our technical team is available via the chat bubble at the bottom right of your Voltaback app.