The employer top-up is an amount your company adds, per kWh charged, to the reimbursement of your home charging. It is added to the cost of electricity without replacing it. It doesn't apply to all drivers: if there is none for you, nothing appears.
The top-up amount is the energy on the receipt (in kWh) multiplied by your price per kWh. This price is set driver by driver: two colleagues can therefore have a different price.
Who decides it
Your company pays the top-up; its price per kWh is recorded for each driver. You can't change it in the app, and neither can your fleet manager.
Where to see it
On your receipt (the PDF), at the bottom, in the conclusion: a line "Employer top-up of X €/kWh on a total of Y kWh", then the total "Total amount to reimburse". The receipt amount shown in the app already includes it. Your fleet manager can find the "Employer top-up (€)" column in the Excel export of the receipts.
Why I don't see it
Your company doesn't pay a top-up, or not to you.
Your company uses automated reimbursement: there is no PDF to download, so no line to read.
Your receipt amount is €0: the download is not offered.
A question about your amount?
First ask your fleet manager whether your company pays a top-up. Otherwise write to us from the chat with the receipt period and the amount you received.